JobPuul Terms of Service

Effective date: 2026-09-02 · Version: v0.1

Operator: Tomáš Zálešák, sole trader, IČO 11765411 — Sochorova 3228/46, Žabovřesky, 616 00 Brno, Czech Republic.

The short version

This summary is not the agreement — the numbered sections below are, and they govern if the two ever disagree. It is here because terms nobody reads protect nobody.

• JobPuul is a noticeboard, not an agency. We connect people, employers and clients. We are not a party to whatever you agree with each other, and we promise no job, no hire, no client and no uptime (§3).
• Your content stays yours. You give us only the licence needed to run and promote the platform, and it ends when you delete the content or close your account — bar copies others already legitimately hold, and back-ups that age out (§5.3).
• Be honest and lawful. Real identity, real listings, no scraping, no spam, no discriminatory adverts. We can suspend an account that is not (§4, §6).
• Paid plans are sold through Paddle as Merchant of Record. EU consumers have the statutory 14-day withdrawal right — but starting to use a paid feature within those 14 days, having consented at checkout, can end it early (§7.6).
• If something goes wrong, email [email protected] first; we aim to answer within 30 days. Then Czech courts — except that if you are an EU consumer you keep every protection your own country gives you and can sue at home (§11, §12).
• Material changes get 30 days' notice by email and in-app before they take effect (§2.3).

1. Preamble

1.1 Who we are

JobPuul (the "Service", "we", "us") is operated by Tomáš Zálešák, a sole trader (fyzická osoba podnikající) registered in the Czech Trade Register (živnostenský rejstřík), IČO 11765411, with place of business at Sochorova 3228/46, Žabovřesky, 616 00 Brno, Czech Republic. Contact: [email protected] (general), [email protected] (legal notices), [email protected] (data-protection).

1.2 What JobPuul is for

JobPuul is a global professional network and jobs platform at jobpuul.com. The Service lets users create and use the records described in docs/product/schema.md:

• Profiles — your professional identity (display name, headline, biography, avatar, country, city, locale).
• Companies — pages representing employer or contractor organisations.
• Jobs — postings created by Companies (and, where we open that surface, gigs offered by individuals).
• Applications — submissions from candidates to Jobs, including an optional cover letter. (CV / résumé upload is not available yet.)
• Posts, Messages, Connections, Notifications — social and communication features that ship over time; these Terms apply as they ship.

The Service is English-only at launch and global from day one: users from any country may sign up, subject to applicable law. Additional UI languages may be added later without changing the substance of these Terms.

1.3 Age requirement

You must be at least 16 years old — the EU baseline for digital-services consent under GDPR Article 8 and Czech implementation. If a higher local minimum age applies where you reside, you must meet that age. We do not knowingly process accounts for users under 16 and will close any such account on discovery.

1.4 What this document is

These Terms of Service (the "Terms") form a binding agreement governing your use of the Service. They are accompanied by the Privacy Policy (see Issue #52 for data-subject-rights endpoints), any feature-specific terms we publish, and Paddle's end-customer terms for billing (Section 7). Feature-specific terms govern only for that feature where they conflict with these Terms.

2. Acceptance and changes

2.1 How you accept

You accept by (a) clicking "I agree" on sign-up, (b) accessing the Service after we have notified you, or (c) continuing to use the Service after a material change has come into force. If you act for an organisation, you confirm authority to bind it, and "you" means both you and that organisation.

2.2 Where the current version lives

The current version is always at https://jobpuul.com/terms. Older versions live in the change log referenced in Section 13 once these Terms reach v1.0, and in this repository's git history before then.

2.3 How we change these Terms

We may update these Terms to reflect product, business, or legal changes:

1. Non-material changes (typo fixes, clarifications, contact-detail updates, additive features): published with a new version number; effective on publication.
2. Material changes (reducing your rights, increasing your obligations, changing pricing structure, governing law, dispute forum, or processed-data categories): we notify you at least 30 days before the change takes effect by in-app notice and email. If you do not accept, close your account under Section 10.1 before the effective date. Continued use after the effective date is acceptance.

2.4 Consumer-law protections survive

Nothing here limits mandatory rights you have under consumer-protection law in your country of habitual residence. Where local law requires a longer notice period for a particular change, we will follow it for users in that country.

3. The service we provide

3.1 What we aim to do

We aim to provide a useful, reliable platform for finding jobs, hiring, and building a professional network.

3.2 What we do not promise

The Service is provided "as-is" and "as-available":

1. No uptime SLA for free users. Paid plans, if introduced, may include separate SLA terms in plan-specific documentation. Uptime is an aspiration, not a guarantee.
2. No outcome guarantees — no guarantee you will find a job, a candidate, a customer, or any specific business result.
3. No guarantee of third-party content — information posted by other users (Jobs, Profiles, messages, Posts) is theirs, not ours.
4. Features may change. We may add, change, suspend, deprecate, or remove features; we will give reasonable notice for material removals where practicable.
5. Maintenance and beta features. We may take the Service offline for maintenance. Features labelled "beta" or "preview" carry no warranty and may be withdrawn.

This Section is subject to your mandatory consumer-law rights, which we do not exclude.

4. User obligations

When you use the Service, you agree to the following.

4.1 Accurate information

Provide accurate, current, and complete information at sign-up and when creating or updating any User Content. No false-identity accounts.

4.2 No impersonation

No impersonating another person, organisation, or role; no Profiles or Company pages for entities you are not authorised to represent; no use of someone else's identifying material without permission.

4.3 One account per person

At most one personal account per person; you may be a member of multiple Companies. No duplicate or sockpuppet accounts to circumvent suspensions, manipulate visibility, or harass others.

4.4 No spam

No unsolicited mass communications, no repeat-posting the same content to many targets, no phishing, no promoting products to users who have not asked for them. Recruiter outreach must be relevant, targeted, and respectful of stated preferences.

4.5 No harassment or hateful conduct

No harassment, threats, intimidation, stalking, doxxing, or incitement to violence. No content that is discriminatory on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic.

4.6 No illegal content or conduct

No unlawful use, including: child sexual abuse material; IP infringement; sanctions / export-control breaches; fraud; money laundering; trade in regulated goods we cannot verify.

4.7 No automated scraping beyond robots.txt

No automated access (bots, crawlers, scrapers, browser automation) except as expressly permitted by https://jobpuul.com/robots.txt and our published API. No bulk-collecting Profile data, scraping Jobs, or extracting content to build a competing product. Search-engine crawlers operating in good faith and respecting robots.txt are explicitly permitted.

4.8 No interference with the Service

No denial-of-service attacks, no penetration testing without a written agreement, no probing for vulnerabilities outside a responsible-disclosure programme, no reverse-engineering except where mandatory law preserves that right.

4.9 Compliance with law

Comply with all laws applicable to your use — labour, anti-discrimination, data-protection, consumer-protection, tax, and immigration laws in the jurisdictions where you operate.

4.10 Account security

You are responsible for keeping your credentials confidential and for all activity under your account. Notify [email protected] promptly if you believe your account is compromised.

5. User-generated content (UGC)

5.1 What counts as User Content

"User Content" means anything you submit to or through the Service: profile fields, biographies, company descriptions, Job postings, cover letters, Posts, comments, Messages, reactions, and anything else you provide — including files, if and when we offer uploads.

5.2 You own your content

You retain all rights you already have in your User Content. We do not claim ownership.

5.3 Licence to operate the Service

To run the Service we need permission to host and display your content. You grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, modify (for technical purposes such as resizing images), create derivative works (for previews, search indices, or summaries), publish, publicly display, publicly perform, and distribute your User Content solely to operate, provide, improve, and promote the Service — including showing your User Content to other users in the ways the Service is designed to do (your Profile on /u/<slug>, your Job in search results, your Post in a feed).

The licence ends when you delete the User Content or close your account, except (a) content already received by other users in a way they could reasonably retain (Messages in inboxes, Applications already downloaded by employers), (b) back-ups and disaster-recovery copies that age out, and (c) where retention is required by law.

5.4 Content rules — what you can post

Anything that complies with Section 4, applicable law, and the more specific rules in 5.5.

5.5 Content rules — what you cannot post

You will not post:

1. unlawful, defamatory, obscene, pornographic content; content sexualising minors;
2. content inciting violence, terrorism, or self-harm;
3. content infringing a third party's IP, publicity, or privacy rights;
4. malware, exploit code, or links to phishing pages;
5. misrepresented Jobs — MLM funnels disguised as jobs, paid courses disguised as roles, "internships" that do not meet local labour-law definitions;
6. discriminatory Job postings that exclude candidates on a protected characteristic without a lawful occupational requirement;
7. confidential information of a third party you are not authorised to disclose;
8. personal data of another person you have no lawful basis to share;
9. sensitive personal data (GDPR Article 9 special categories) unless the feature specifically asks for it;
10. content that misrepresents compensation, working conditions, or the identity of the hiring entity.

5.6 Our right to moderate

We have the right, but not the obligation, to review, label, refuse to publish, remove, or restrict visibility of any User Content we believe in good faith (a) violates these Terms, (b) violates applicable law, (c) exposes us or other users to legal, security, or reputational risk, (d) has been the subject of a credible report under 5.8, or (e) is required to be removed by a competent authority under the EU Digital Services Act ("DSA") or other applicable law.

Where we remove or restrict User Content, we will, except where prohibited by law (for example, during an active law-enforcement investigation), notify the user with a brief reason and information on how to appeal under Section 6.3. This reflects the DSA Article 17 statement-of-reasons standard and applies as our global default.

5.7 What we do not do

We do not pre-screen User Content. We are an intermediary hosting service relying on notice-and-action and automated signals. Nothing in these Terms turns us into the author or publisher of User Content.

5.8 Notice and takedown

If you believe User Content infringes your rights or violates these Terms, contact [email protected] with the content description, URL or identifier, the legal or contractual basis, your contact details, and (for IP complaints) a statement under penalty of perjury that you are authorised to act for the rights-holder. We act on credible notices in line with the DSA and applicable national law.

6. Account suspension and termination by us

6.1 Grounds

We may suspend or terminate your access if we determine in good faith that:

1. you have engaged in spam (Section 4.4);
2. you have engaged in fraud (fake Jobs, payment-card abuse, identity fraud);
3. you have engaged in harassment of users or staff (Section 4.5);
4. you have violated these Terms in another material respect;
5. you have posted illegal content (Section 4.6);
6. you have committed intellectual-property violations, including repeated infringement after notice;
7. your account creates a security or stability risk;
8. a competent authority requires suspension; or
9. we are required by law to suspend or terminate.

6.2 Proportionality

Measures are proportionate: warning → feature restriction → User Content removal → search demotion → temporary suspension → permanent termination. For severe or repeated breaches (especially 6.1.2, 6.1.5, 6.1.6) we may act immediately without prior warning.

6.3 Notice and appeal

Except where prohibited by law, when we take a measure we will:

1. Notify you by email and in-app, stating the measure, the User Content affected, and the reason in clear language.
2. Allow appeal — reply within 30 days asking us to reconsider; we will review (typically within 14 days for non-complex cases); a human reviewer will look at any appeal contesting a fully automated decision.
3. Restore or explain — restore access / content if we reverse; explain in writing if we maintain.

Informed by DSA Article 20 (internal complaint-handling) and applied as our global default. Does not replace any out-of-court dispute settlement or judicial remedies you may have.

6.4 What happens on termination

(a) access ends immediately; (b) public Profiles and sole-owned Company pages are taken down within a reasonable time; (c) Applications already submitted remain visible to the receiving Companies (we will not retract submissions on your behalf), but the closed-account status is shown; (d) personal data is retained, deleted, or anonymised per the Privacy Policy and Section 10.3; (e) provisions that by their nature survive termination (including the residual licence in 5.3, and Sections 8, 9, 11, 12, 13) survive.

7. Pricing and billing

7.1 Free and paid features

The core Service is free at launch. We may introduce paid plans, feature add-ons, transaction fees, or promoted-content surfaces later. Pricing, billing cycle, and any free-tier limits will be set out at the point of purchase and in plan-specific terms.

7.2 Payments processed by Paddle (Merchant of Record)

Where you pay for a paid feature, the transaction is processed by Paddle.com Market Limited (or the relevant Paddle entity) as Merchant of Record. Paddle (a) is the legal seller for payment purposes, (b) handles billing, payment-method storage, fraud screening, and chargebacks, (c) collects and remits VAT, sales tax, and equivalent indirect taxes globally, and (d) issues the invoice / receipt.

Your purchase is subject to Paddle's end-customer terms in addition to these Terms (https://www.paddle.com/legal/checkout-buyer-terms or such other URL as Paddle publishes). Where Paddle's terms conflict with these Terms on a billing matter (taxes, refunds-as-a-payment-mechanism, payment-method handling, chargebacks), Paddle's terms govern that matter. This decision is recorded under Issue #34.

7.3 What is ours vs Paddle's

Your subscription and entitlement relationship is with us. We (a) decide what the paid feature does, who can use it, when it is suspended for breach, and when it is discontinued, (b) set the price Paddle displays, (c) honour cancellations on the next renewal, and (d) are responsible for the service itself. Paddle is responsible for the payment.

7.4 Currency, taxes, pricing changes

Prices are shown in the currency we configure for your country at checkout, with VAT or sales tax added or included as Paddle determines. We may change prices for new subscribers any time; for existing subscribers, a price increase takes effect on the next renewal after at least 30 days' notice under Section 2.3.

7.5 Subscriptions, renewals, cancellation

Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. Cancel any time via the Paddle customer portal linked from the Service (see /api/v1/billing/portal in our API design). Cancellation stops the next renewal; access continues until the end of the current period.

7.6 Refunds

1. EU statutory withdrawal right. EU/EEA consumers acting outside their trade or profession have a statutory 14-day right of withdrawal from a distance contract for digital services (Directive 2011/83/EU and Czech implementing rules). Exercise by emailing [email protected]. Important: by purchasing immediately-available digital content or beginning to use a digital service before the 14 days are up, you may expressly consent to begin performance immediately and acknowledge you lose the withdrawal right once performance has begun. We make this consent explicit at checkout where it applies.
2. Discretionary refunds. Outside the statutory right, refunds are at our discretion. Baseline: we will refund a subscription that auto-renewed if you cancel within 14 days of the renewal and have not used the paid feature meaningfully in that period. Email [email protected].
3. No refunds for breach-based termination. If we terminate your paid subscription under Section 6 for serious breach (fraud, harassment, illegal content), we are not obliged to refund any unused portion.
4. Paddle as refund mechanism. Approved refunds are issued by Paddle to the original payment method; timing is governed by Paddle's terms and your card-issuer.

7.7 Failed payments

If a renewal fails, Paddle retries per its dunning rules. If still unpaid after the retry window, the paid feature is downgraded to the free tier; we do not chase debts for unpaid consumer subscriptions.

8. Warranties and limitation of liability

8.1 Warranty disclaimer

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, express, implied, statutory, or otherwise — including merchantability, fitness for purpose, non-infringement, accuracy of data, uninterrupted availability, or security. We do not warrant that the Service will meet your requirements, that errors will be corrected, or that other users' content is accurate or lawful.

8.2 Mandatory consumer rights are preserved

Section 8.1 does not exclude or limit any warranty, right, or remedy that cannot be excluded or limited under applicable law, including mandatory consumer rights under EU consumer-protection law (in particular Directive (EU) 2019/770 on digital content and services as implemented in the Czech Civil Code) and equivalent rights under the law of your habitual residence outside the EU. Any provision of this Section that would otherwise be invalid against you as a consumer is read down to the maximum extent permitted.

8.3 Aggregate liability cap

To the maximum extent permitted by applicable law, and subject to Section 8.5, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service, however arising (contract, tort, statute, or otherwise), is limited to the greater of:

1. the total fees you have paid to us (via Paddle, attributable to your account) in the twelve (12) months preceding the event giving rise to the claim; or
2. one hundred euros (EUR 100).

This is a standard SaaS cap reflecting the proportionality of remedies to the consideration we receive.

8.4 Excluded damages

To the maximum extent permitted by applicable law, and subject to Section 8.5, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, lost goodwill, or loss or corruption of data — even if we have been advised of the possibility and even if a stated remedy fails of its essential purpose.

8.5 Carve-outs from the cap

The cap in 8.3 and exclusion in 8.4 do not apply to: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) liability that cannot be limited or excluded under mandatory law (which, for EU consumers, includes liability for intent and gross negligence and certain product-liability claims); (d) our payment obligations to you (for example, paying out an agreed refund).

8.6 Basis of the bargain

The pricing of the Service (including EUR 0 for the free tier) reflects this allocation of risk. You acknowledge this Section is a fundamental part of the bargain.

9. Indemnification

9.1 What you cover

To the maximum extent permitted by applicable law, you will indemnify, defend, and hold harmless Tomáš Zálešák and any employees, contractors, or agents acting on his behalf from third-party claims, liabilities, damages, losses, and reasonable costs (including reasonable legal fees) arising out of or relating to: (a) your User Content (including allegations it infringes IP, privacy, publicity, or other rights); (b) your use of the Service in violation of these Terms; (c) your use of the Service in violation of applicable law; (d) your misrepresentations to other users (misrepresented Job, identity, Application); or (e) disputes between you and other users (we are not a party to those disputes).

9.2 Consumer carve-out

If you use the Service as a consumer (not for trade or profession), this Section applies only to the extent permitted by mandatory consumer-protection law in your country of residence. Your liability is limited to losses caused by your fault and is not a strict-liability indemnity.

9.3 Our control of the defence

We may, at our option and at your expense, assume the exclusive defence of any indemnified matter. You will cooperate and will not settle without our prior written consent.

10. Termination

10.1 By you

Stop using the Service any time. To delete your account, use the in-product account-deletion flow (data-export and erasure endpoints tracked under Issue #52). Closing your account terminates these Terms between you and us, subject to surviving provisions in Section 6.4.

10.2 By us

We may terminate these Terms and your access:

1. For material breach — immediately, where the breach is severe (illegal content, fraud, harassment) per Section 6.1;
2. For non-material breach — after at least 30 days' written notice to the email on your account, where the breach has not been cured within that period; or
3. For convenience — by giving at least 30 days' written notice, if we discontinue the Service or your access to it.

10.3 Effect on personal data

Account closure triggers our data-deletion routine. The categories deleted, the categories retained (and for how long), and the legal bases for retention are described in the Privacy Policy. The right to erasure under GDPR Article 17 and equivalent rights for non-EU users are exercised via the endpoints tracked in Issue #52.

11. Governing law and jurisdiction

1. Governing law. These Terms and any non-contractual obligations arising out of them are governed by the laws of the Czech Republic, without giving effect to its conflict-of-laws principles.
2. Jurisdiction for non-consumers. For non-consumer users (businesses, recruiters acting professionally, contractors acting professionally), the courts of the Czech Republic have exclusive jurisdiction, venue being the court competent for the Operator's place of business.
3. Consumer protection survives. If you are a consumer with habitual residence in the EU or EEA, the mandatory consumer-protection rules of your country of residence apply in addition to (and prevail over, where they conflict with) Czech law, and you can bring proceedings in the courts of your country of residence as well as in Czech courts. This reflects Article 6 of Regulation (EC) 593/2008 (Rome I) and Article 18 of Regulation (EU) 1215/2012 (Brussels I recast).
4. Non-EU consumers. Any mandatory consumer-protection rule of your country of residence that cannot be derogated from by contract applies in addition to Czech law.

12. Dispute resolution

1. Try to talk first. Before formal proceedings, contact [email protected] describing the dispute and the outcome you want. We will respond in good faith (target: 30 days).
2. Then courts. If informal negotiation fails, disputes go to the courts identified in Section 11.
3. Consumer ADR. EU consumers have rights to out-of-court dispute resolution under Directive 2013/11/EU. For Czech consumers, the competent body for digital-service disputes is the Czech Trade Inspection Authority (Česká obchodní inspekce), https://adr.coi.cz. These procedures are voluntary. (The EU's central ODR platform closed on 20 July 2025, so ČOI is the route.)
4. Small-claims carve-out. Either party may bring an individual action in a competent small-claims court (or equivalent) without first going through informal negotiation.

12.2 Injunctive relief

Nothing in this Section prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

13. Modification, versioning, and change log

13.1 Version control

Each published version carries a version number and an effective date. While these Terms are 0.x, every change bumps the minor — a pre-release document has no stability to break, and the major bump is reserved for v1.0, which is where the commitments below begin. From v1.0 onward, material-change versions bump the major; clarifications and typo fixes bump the minor.

The renumbering: the revision published 2026-08-18 as v1.0 is this document's v0.1. It is in this repository's git history under its original heading.

These Terms are pre-release (0.x). JobPuul has not launched and has no registered users, so while they are 0.x we revise them as the product takes shape and publish each revision as it is made, with its own date. The 30-day notice in Section 2.3, the change log in 13.2 and the archived versions in 13.3 bind from v1.0 onward — the version that will be in force when the first account is created. Until then, prior versions are in this repository's git history and can be requested at [email protected], the same route § 12 of the Privacy Policy describes.

13.2 Change log

We maintain a change log summarising what changed between versions, the date, and (for material changes) the 30-day notice. Published at https://jobpuul.com/terms/changelog (or equivalent).

13.3 Archived versions

Previous versions remain available at https://jobpuul.com/terms/v<major>-<minor> for at least the limitation period applicable to claims under that version.

13.4 What version you accepted

When you create your account we record the version in force, against your account. When we publish a new material version, the 30-day notice under Section 2.3 makes it visible before the effective date; continued use after that is acceptance.

14. Miscellaneous

1. Entire agreement. These Terms, the Privacy Policy, and any plan-specific or feature-specific terms we publish form the entire agreement.
2. Severability. If any provision is held invalid, the rest stands; the invalid provision is read down to give effect to the parties' intent.
3. No waiver. A failure to enforce a provision is not a waiver.
4. No assignment by you. You may not assign these Terms or your account without our written consent. We may assign in a corporate reorganisation, merger, or sale of assets, provided your rights are not materially diminished.
5. Notices. We give notice by email (to your account address) or in-app. You give us notice at [email protected]. Notices are deemed received on the day sent unless the sender knows it did not reach the recipient.
6. Force majeure. Neither party is liable for delay caused by events outside its reasonable control (war, civil unrest, natural disasters, internet-infrastructure failures, governmental action), provided the affected party uses reasonable efforts to mitigate.
7. Headings. Headings are for convenience and do not affect interpretation.
8. Language. These Terms are published in English. Translations are for convenience; in case of conflict the English text prevails, except where mandatory consumer law in your country requires a local-language version to prevail.